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Program Manager

POSITION DESCRIPTION

The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands and work environment conditions. Position descriptions are reviewed and revised to meet American Liver Foundation’s changing needs, at the sole discretion of management.

TITLE
Program Manager

LOCATION
New York, NY

REPORTS TO
National Director, Programs

PRIMARY FUNCTION/PURPOSE

The Program Manager at the American Liver Foundation’s Greater New York is responsible for the planning, implementation and evaluation of all mission delivery activities in the New York Metropolitan area.

The Program Manager reports to the National Director at the Home Office, works to support the greater New York Division and works collaboratively with the Home Office and other Program Managers in the organization.

MAJOR DUTIES AND RESPONSIBILITIES

• Build successful and long-term relationships with community-based organizations for the purposes of implementing mission delivery activities and facilitating other opportunities for American Liver Foundation partnership

• Plan, implement and evaluate all education programs for the public, patients, and healthcare and social service professionals. Programs will include American Liver Foundation’s Core Education Programs (Love Your Liver, Treatment Choices Initiative, NFLD) and those that meet the specific needs of communities served by the Division.
  

• Meet the implementation standards for each core program in the defined timeframe and generate program growth

• Ensure completion of participant evaluation forms for each program
  

• Coordinate support services

• Answer HelpLine calls that are directed to the Division Office. Proactively engage in problem-solving issue resolution with callers, as needed and appropriate.
  

• Provide information, referrals and local resources as requested

• Participate and lead Division advocacy efforts by coordinating advocacy summits, participating in local/regional coalitions, etc.
  

• Coordinate outreach activities, such as health fairs, community meetings, etc. to raise awareness about liver wellness and liver disease
  

• Maintain accurate records and data for all mission delivery activities; aggregate data and share with Home Office for inclusion in organization-wide data reports.
  

• Ensure accurate and up-to-date mission delivery information on Division webpage and other Division materials, communications and publications, as well as fundraising event scripts and announcements
  

• Assist Development team with funding proposals, including providing program descriptions, Division specific data and planning budgets.
  

• Participate with peer group of Program Managers to advance mission delivery within the
  organization.

• Other tasks, as assigned
  

POSITION REQUIREMENTS

Related Skills or Knowledge
Self-starter and highly motivated. Excellent interpersonal, communication, presentation and organizational skills. Proficient computer skills, including Microsoft Office Suite (Word, Excel, Access, PowerPoint)

Education
Bachelor’s Degree in Health Promotion and Education, Social Work or other health/social sciences required. Master’s preferred.

Experience
At least one year of program planning, implementation or evaluation experience, or other work directly related to mission delivery with not-for-profit organizations.

Work Environment
Must be willing to work a flexible schedule including some nights and weekends.

CONTACT

• EOE

• Subject line of e-mail must include “Program Manager - NY”

• Resume and cover letters should be sent to hr@liverfoundation.org

• Position is located downtown Manhattan

• NO PHONE CALLS PLEASE!

Page updated: October 28th, 2011

© Copyright 2012 American Liver Foundation. All Rights Reserved. The American Liver Foundation is a member of the World Hepatitis Alliance.