Liver Disease Information
In Your Area
The American Liver Foundation has created a free browser toolbar, now available for any of our supporters to install. Get scrolling updates, quick links to information on liver-related events and news, and a Yahoo! search box.
Best of all, every time you use Yahoo! search via the toolbar, you help support American Liver Foundation in the fight against liver disease.
Browsers: Internet Explorer (ver. 6.0 or later) or Firefox
Operating Systems: Windows Vista, Windows XP, Windows 2000, Mac OS X (Firefox only for Macs)
My toolbar is missing. How do I make it appear?
1. If you installed the toolbar but your browser looks the same as before...
Make sure you're using Microsoft Internet Explorer (IE) or Mozilla Firefox. Go to the View menu at the top of your browser and select Toolbars. The BenefitBar you installed should be listed there. Select it so that it shows a check mark.
If it's not listed, it may not have installed properly. Please follow the download instructions again.
2. If BenefitBar is checked, but it still doesn't appear...
A. If you are using IE 6.0, verify that third-party browser extensions have been enabled. To check this setting, select Tools > Internet Options > Advanced > Enable third party browser extensions.
B. Unlock your Internet Explorer toolbars and move them to different positions. The BenefitBar may have been pushed to the edge of the screen by another toolbar. Click on the View tab, select the category toolbars and then un-check the option Lock the toolbars. To move each toolbar around, place your cursor on the left edge of the bar and drag it to a new location.
C. Look for two black arrows (the arrows appear like this: >>) on the far right-hand side of your browser's address bar or toolbar area. If you see the arrows, click on them to make the toolbar appear. To move the toolbar into full view, please see the instructions above in step 3.
D. Uninstall and reinstall the BenefitBar. To uninstall the toolbar, click on the Windows Start menu in the lower left-hand corner of your screen. Then select Settings > Control Panel and then Add or Remove Programs. Find BenefitBar and click the Remove button. Finally, reboot your computer and reinstall the toolbar by visiting the organizations homepage.
I saw the toolbar at some point, but now it's gone.
This problem may be caused by other malicious software that may be installed on your computer (the BenefitBar does not install any malicious software or adware). Please clean your system. You may have to re-install your toolbar.
How do I uninstall the toolbar?
You can always uninstall by either using the standard Add/Remove Programs function provided in the Windows control panel, easily accessible from the Windows Start menu. You can also easily hide the toolbar by going to the View menu at the top of the Browser, selecting Toolbars then un-check Clippers BenefitBar. The BenefitBar can be turned on and off this way at any time.
After installing the BenefitBar, I receive a Runtime error when I try to open Internet Explorer.
We're sorry you experienced this problem. We would greatly appreciate your assistance. Please contact BenefitBar Support with your concern.
Does this include spyware?
What is the cost?
This tool is free to download and use.
Do you have additional concerns?
If you are experiencing any problems or have a question about the BenefitBar that is not covered in our online help then feel free to e-mail firstname.lastname@example.org.
© Copyright 2016 American Liver Foundation. All Rights Reserved. The American Liver Foundation is included in CharityWatch’s 2016 list of Top-Rated Charities and is a Member of the World Hepatitis Alliance.